Frequently Asked Questions About CBD Products & AromaCBD

Browse our knowledge base to learn answers to frequently asked questions.


What is CBD?

CBD is an abbreviation for Cannabidiol, a chemical compound found naturally in the cannabis plant. It is NOT mind altering like marijuana, which means CBD will NOT make you high. Over the past 40 years there have been numerous studies that highlight the potential of CBD. Researchers discovered the human Endocannabinoid System (ECS), which is the system that CBD interacts with.

Is CBD Legal In My State?

All Aroma’ CBD products are made with CBD extracted from the industrial hemp plant. This type of hemp has less than 0.3% THC and does not alter the mind like other drugs. AromaCBD is proud to offer CBD that complies with The 2014 Farm Bill.

Do I Need A Prescription Or Medical Card To Order?

No! A medical card or prescription is not needed to place an order..

Is There THC In Your CBD Product?

There is no THC in our product.

What Are Terpenes?

CBD Terpenes are oils with terpenes added. They are what give plants their specific scents. For example, the smell of flowers, fruits, and cannabis are all produced by terpenes. The terpenes in cannabis not only produce a specific aroma, but they contribute to the difference between strains of cannabis.

Is CBD Psychoactive?

CBD is NOT Psychoactive like other drugs because it has less than 0.3 THC. Our products have none.

Will CBD Get Me High?

THC is the chemical that produces a “High”. CBD has less than 0.3 THC at most and is filtered out leaving 100% pure, natural CBD. Aroma CBD products will NOT get you high.

What Is The Endocannabinoid System?

The endocannabinoid system (ECS) is a group of cannabinoid receptors in your brain and nervous system. CBD interacts with cannabinoid receptors which keeps your body in balance.

Will CBD Help Me?

The best answer is from our customers. Don’t take our word for it, hear what our customers have to say.

Are Your Products Non-GMO?


Are Your Products Organic?

We offer several organic products with more coming soon including our best selling fruit & hemp!

How Is Hemp Different From Marijuana?

The defining difference between marijuana and hemp is the percentage of THC.Marijuana refers to strains of cannabis that contain high levels of THC.Hemp refers to strains of cannabis containing less than 0.3% THC..

What Is The Shelf Life Of Green Roads CBD?

Our products are good up to 6 to 8 months after the purchase date.

How Should I Store Aromas' CBD?

Our products are best stored in room temperature.

What’s The Difference Between CBD Hemp Oil And The Hemp Products I Buy At The Grocery Store?

Hemp products at the grocery store are processed from hemp seeds, which are high in protein and healthy nutrients, but contain almost no CBD oil.

Can I Overdose On CBD?

No, cannabinoids have no known toxicity. While everyone’s dosage amount is different for their desired results, we many people start in small amounts and increasing the dosage from there

Why Buy Aroma CBD Products

Our company was built on the qualifications of having the first licensed pharmacist formulated CBD products in the united states. We have the purest CBD on the market and the most experience extracting cannabidiol from hemp. Our expert team provides the highest quality and service in the industry.

How Many Years Has Aroma CBD Been Established?

We have been established since 2018.

What Is The Future Of Aroma CBD?

Patients are looking for a natural path towards health and healing. Aroma CBD has an extensive products line that is continuously expanding to accommodate our customers and their varied needs. Using natural ingredients and the purest form of cannabidiol, our team is focused on continuous positive results.

How Do I Become An Aroma CBD Affiliate?

To become an Affiliate just visit this link Affiliate Program, Or it is also available at the bottom of our page under the Customer Service section.

When Do Commissions Get Paid?

Commissions are paid every two weeks via direct deposit. No hassle, no wait 🙂

How Do I Retain My Active Status?

Retain your active affiliate status by maintaining our Green Roads Affiliate Standards which is distributed upon acceptance!

What Delivery Carriers Do You Use To Ship Your Orders?

We ship our retail orders out through USPS, but we also use UPS and FedEx to ship our Wholesale orders.

My Shipping Address Is Wrong, Can I Change It?

Yes, if the package has not been shipped out already we can have your shipping address changed for you. Feel free to call us at +1 (917) 500 0825 or Email

If your package has already been shipped, visit USPS Package Intercept and request a change of address..

I Made A Typo In My Address, Can I Change It?

Yes, if the package has not been shipped out already we can have your shipping address changed for you. Feel free to call us at +1 (917) 500 0825 or Email

If your package has already been shipped, visit USPS Package Intercept and request a change of address.

How Long Does It Take To Process And Ship My Order?

On business days orders will be fulfilled within 24 hours from time of placing, Anything placed over the weekend at this time will not be fulfilled until the Monday following. From there 3-5 business days to deliver.

Can I Track The Shipment Of My Order?

Yes you can! Easily track your package in real time with our “Track Your Package” feature via your email address or order number!

What Kind Of Insurance Is Provided For My Order And Can I Purchase More?

We offering product insurance via our carrier, and for a small fee at checkout you can insure your package in case it is lost or stolen..

What Do I Do If I Received My Order But It Has Been Damaged Or Missing Items?

Feel free to send us an Email to, or call us on our support Hotline (917) 500 0825. We can have a replacement order placed for you right away and shipped out.

When Adding A Product To Your Cart On The Website

Feel free to contact us in this situation, we can have your package shipped through a separate carrier if needed. We also ship with FedEx and UPS. Additional shipping fees may apply.

How Do I Choose My Shipping Address?

You can choose your shipping address at the time of purchase! Be sure to fill in the shipping address and billing address properly.

How Do I Check The Shipping Address For The Order I Just Placed?

The shipping address for the order just placed can be found on your receipt, email confirmation and account order history.

My Tracking Information Says My Order Is Delivered, Where Is It?

Want to know the current location of your package? Head over to our “Track My Package” feature on our website!.

Where Do You Ship?

All purchases from the website can be shipped to 44+ out of 50 states throughout the US Legally.

What Do I Do If I Get A Decline?

If the website declines your card, sometimes it can be due to the fact that our processing station is housed in the U.K. and your card’s security settings might deny the payment as a result. Its best to call your card provider, and request they authorize payments to GWR distributors. Also feel free to call our hotline for assistance.

What Payment Methods Do You Accept?

We accept most major credit cards! Unfortunately, at the moment we are not taking Discover.

Will I Be Charged An International Transaction Fee?

While it is rare, there may be an additional charge is placed by your bank over the fact that since our processing department is housed in the U.K. It may automatically bill you an extra up-charge of up to $2.50

What Do I Do If My Purchase Is Damaged?

Feel free to send us an Email to, or call us on the Hotline (917) 500 0825
. We can have a replacement order placed for you right away and shipped out.

How Do I Cancel My Order?

If you would like to cancel your order please contact us right away, you can call our hotline (917) 500 0825 or email us at If the package has already been shipped from our shipping station, you will just need to return it back to us to complete the refund.

What Do I Do If My Discount Code Is Expired?

Expired discount code? Send us an email to and we’ll help you out as quickly as possible!

Where Is My Package?

You can find out the latest information about your package by using our signature package tracker! It’s simple, just head over to input your email, order number and voila! 🙂

Do You Sell Wholesale?

Absolutely! AromaCBD proudly serves over 10,000 small and large business owners in the United States. For more information, please visit us at